Contact us
Talk to the people who build it.
Call, message or write. Pilot societies hear back the same working day, everyone else within two working days.
Where to write
The right inbox, the first time.
- Pilot, pricing and general questions
- contact@nivasapp.in
- A payment, a refund or a cancellation
- contact@nivasapp.in
- Privacy, data export and account deletion
- privacy@nivasapp.in
A resident with a question about their own dues will usually get the fastest answer from their committee, which sets them. For everything else, the support page answers the questions we hear most.
Our address
Bhagwat Glory, Near Pragati Cinema
Mota Varachha, Surat
Gujarat394101, India
Response time
Same working day for pilot societies. Within two working days otherwise. Refund requests are acknowledged within two working days, privacy requests answered within seven.